fax
fax software
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fax over ip
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Scalable Platform - Scalable Platform Ready to Deploy

FaxAgent is an embedded communication platform designed to fax-enable your environment.

FaxAgent is designed with the following goals in mind:

- Tested and certified for carrier level environments
- Windows Server 2003 operating system support
- No external application software required
- Support for Brooktrout Intelligent Fax Boards
- Shipped configured and ready to deploy

FaxAgent appliance supports the following interfaces:

- Digital T1 connections from carriers
- Digital T1 cross connect from PBX
- Analog FXS circuits from carriers
- Analog FXS cross connect from PBX
- Analog FXO circuits with DID support
- T.38 Fax Relay from Voice Gateway
- G.711 Fax Passthrough
- Brooktrout TR1034, TR114 and TruFax hardware

FaxAgent systems can be configured to sends faxes directly over any IP enabled network. This feature can drastically reduce costs by using the public internet as a secure gateway or private transport.

Unlimited Users - Unlimited Users and Flexible Licensing

FaxAgent uses a server based pricing model to simplify licensing:

- Unlimited user accounts and system profiles
- Unlimited domains to help organize logical business groups
- Unlimited child domains to fine tune default user preferences

Integrated security options for enterprise domain servers:

- Microsoft Active Directory
- IBM Lotus Notes
- Industry standard LDAP servers

Powerful system profiles to help with large scale deployments:

- Automatically create new accounts when user logs into system
- Restrict user account access based on integrated security provider
- Track user access to the system
- Create system profiles to setup initial user preferences

Document Rendering - Powerful Document Rendering and Conversion

Server based document rendering is critical. FaxAgent can convert standard documents into fax ready format on the server without the need to install any 3rd party application software. FaxAgent can render the following document formats on the server:

- Image Files (TIFF, GIF, PNG, JPEG)
- Adobe Acrobat Files (PDF)
- Microsoft Office Files (DOC, XLS, PPT)
- Printer File Formats (PCL, EPS, PS)
- Internet Files (HTML, XML, XSL)
- Text Files (TXT, RTF)

FaxAgent includes a client-side print driver that can be used to render any printable file from the user's desktop or installed application. The print driver is Citrix compatible and can be used privately or over the internet.

Outlook Integration - Easy Integration with Microsoft Outlook Client FaxAgent is designed to work seamlessly with Microsoft Outlook. Users will enjoy an integrated solution providing access to:

- Fax directly from Microsoft Outlook client
- Check the real-time status of fax transmissions
- Receive inbound faxes directly in Microsoft Outlook clilent
- Receive fax status reports in Microsoft Outlook client

FaxAgent also includes a secure web client allowing users to interact with the fax server over any private or public network. The web client does not require any ActiveX or Java components.

Application Gateways - Ready to Use Application Gateways

FaxAgent includes a predefined set of application gateways. This allows system administrators to fax enable virtually any networked device.

Supported gateways include:

- Multi-function printers and copiers
- Desktop or workgroup digital senders
- Mainframe servers and print controllers
- Unix application servers and print gateways

FaxAgent includes support for custom file-based gateways needed to connect complex systems like SAP, Documentum, and FileNET. System administrators can setup an unlimited number of file-based gateways to integrate their entire business environment.

FaxAgent provides a native Microsoft .NET SDK. Application programmers can submit and monitor fax transmissions through the SDK to fax enable any application or process.

Fault Tolerant - Fault Tolerant Architecture

FaxAgent is designed to be fault-tolerant without the need for complex cluster software. Administrators can define one or more application servers to load-balance workloads and guarantee uptime.

FaxAgent servers can work with mainstream SANs, NAS storage servers, or direct-attached disk solutions.

FaxAgent uses a built-in workflow queuing engine to handle even the most demanding transaction based environments. Workflow queues provide guarantee uptime across fault-tolerant nodes in the system.

Least Cost Routing - Dynamic Routing Designed to Reduce Costs
FaxAgent includes a Least Cost Routing engine to help reduce telephone cost.

FaxAgent servers can be configured to perform the following rule-based tasks:

- Route fax transmissions through internet accessible satellite servers
- Send fax transmissions through cost-effective distribution points

FaxAgent is centrally managed and provides a secure web interface to monitor system settings, application gateways, and run reports.

Fax-Over-IP - Leverage the Power of Your VoIP Investment

FaxAgent is ready to use with your IP enabled PBX or voice gateway. FaxAgent supports the latest technology options for T.38 Fax Relay and works with SIP and H323 enabled devices.

FaxAgent host-based solutions can be deployed without the need for dedicated fax hardware. FoIP support allows users to consolidate voice and fax traffic in a common voice gateway or PBX.

FaxAgent is designed to interface with industry standard devices:

- Cisco Routers and Universal Gateways
- Adtran Total Access Voice Gateways
- SIP and H323 compatible endpoints

FaxAgent includes support for Brooktrout Intelligent Fax Boards. Users can install existing or new TR1034, TR114 or TruFax cards into the system. The FaxAgent appliance includes a custom designed PCI riser assembly to insert and remove Brooktrout hardware. FaxAgent has an integrated configuration manager to add and remove Brooktrout R140 host-based fax licenses.

FaxAgent Links:   Features, Customers, Architecture, Downloads, Pricing, FAQs
XDOC Links:   Features, Customers, Architecture, Downloads, Pricing, FAQs

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